Home Security Services (2024)

The two-way voice communication function allows you to talk hands-free with our surveillance center during an alarm. It helps us manage the situation even more efficiently as it makes it easier for our operators to understand what's happening and relay the information to emergency services.

Available as an option

Your security system is connected at all times to GardaWorld's monitoring center and emergency services. Our center is ULC certified and we manage all types of alarms: theft, fire, sprinklers, surveillance cameras, abnormal temperature, medical problems, elevators, etc. Remote monitoring is at the heart of the services we offer and its quality is based on the reliability, speed, efficiency, consistency and courtesy of our team.

Internet and cellular communication means that your signals are transmitted simultaneously via the Internet and cell phone. Everything remains functional even if the Internet is not available. This type of communication allows you the possibility to remotely control your security devices from your smartphone. This communication backup method is the most secure as there is virtually no risk of sabotage, since there are no lines to cut.

We believe in the quality of the equipment we offer and are proud to include maintenance services to cover the cost of equipment and labour charges required to replace defective equipment. Maintenance services exclude equipment and labour charges for batteries, home automation equipment such as the video doorbell, and standalone cameras. Please refer to the residential contract for a detailed list of inclusions and exclusions. Maintenance service is included in the initial term of applicable packages.

Available as an option

All our packages give you access to our mobile app, Total Connect 2.0, letting you control your home security system and compatible smart home devices from your phone. You can also access the web-based app from your computer. What you can do from the app depends on your equipment and package. For example, the app lets you arm and disarm your system remotely, receive video doorbell notifications, talk through your video doorbell, and control certain small appliances remotely. See what the app can do.

Take advantage of this security service that gives you the possibility to save your videos in the cloud for seven days. With a full week's worth of recordings accessible from anywhere at any time, you have the ability to view videos from the past, allowing you to stay in touch with your property's security even when you are away. This feature helps you identify potential threats that may have gone unnoticed, allowing you to act quickly and strengthen your security measures. The seven-day video backup provides comprehensive and convenient protection, ensuring our customers' peace of mind